Contact us
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By email
Describe the situation with your association’s name; a screenshot helps a lot.
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Priority support
With the Unlimited plan: reply by email within 24 business hours, and the app’s assistant answers questions at any hour.
Documentation
In the app, the Help menu offers step-by-step guides for each role, in all four languages. For example:
- Enrolling a pupil and their family
- Taking the register, even offline
- Tracking a student’s Quran memorisation
- Paying an invoice
- Inviting a team member
- Writing to the teacher or the office
Frequently asked questions
A parent can no longer sign in
From the sign-in page, they can get a sign-in link by email. The board can also resend their invitation.
Can families read everything in Turkish?
Yes: everyone chooses their language from French, Turkish, English and German, for both the app and the emails they receive.
Do we need to install anything?
No. A browser is enough. On a phone, you can add it to the home screen and open it like an app.
And when there’s no signal at the mosque?
The register still works: it’s kept on the imam’s phone and sent as soon as the signal returns.
How do we import our students?
From an Excel file or a photo of your lists: the app reads the names, you check them, then confirm. A photo is read by an external AI service, which the association can switch off.
When is a text sent?
For an absence, when the phone notification hasn’t been seen after 30 minutes; with Unlimited, as soon as the roll call is confirmed. For an urgent alert, straight away. And only if the family hasn’t refused texts.
Who sees our data?
Only your association, and each person according to their role. Two-step verification is recommended for the president, the treasurer and the head of teaching (it is not mandatory), and every action is logged.
Can we get all our data back?
Yes, at any time: you can download the association’s full export from the data protection settings.